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Sugam Thapa

Accomplished MBA candidate and His Majesty King’s Scholarship recipient with a robust background in finance and leadership roles, aspiring to innovate in finance and technology.

Program

MBA

Graduation Date

May 2025

Nationality

Nepalese

Languages

Nepali (G), English (G), Hindi (G)

LinkedIn Profile:

Work Experience Summary

Customer Service Intern, Sanima Bank, Nepal

Streamlined account opening procedures, reducing wait times and enhancing customer satisfaction. Processed high volumes of Mero Share, CASBA, and Demat account applications with efficiency and accuracy. Improved service delivery by ensuring timely ATM card issuance, optimizing overall customer experience and operational efficiency.

Foreign Exchange Department Intern, Nepal Rastra Bank, Nepal

Meticulously posted ledger entries for foreign exchange transactions, ensuring precision and transparency in financial records. Prepared insightful memos for export and import interventions, facilitating informed decision-making. Provided prompt and clear responses to client inquiries, significantly enhancing satisfaction and operational efficiency. Developed invaluable financial acumen and interpersonal skills critical for the banking sector through this internship experience.

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