Ida Maria Mattila

Dynamic and adaptable international student with a strong background in customer service and sales roles.

Program

MBA

Graduation Date

May 2025

Nationality

Finnish

Languages

Finnish, English, Korean (G), Swedish (B)

LinkedIn Profile:

http://www.linkedin.com/in/ida-mattila-

Work Experience Summary

Sales Negotiator, Nordic Marketing Service Co. Ltd, Bangkok

Negotiated and closed deals in various sales roles in B2C and B2B sales
in different sales projects. Contributed to a high-performing marketing team, fostering a
collaborative and results-driven work environment with constant
improvement. Monitored and managed customer relationships to ensure excellent
customer satisfaction and after sales relationships.

Customer Service Specialist/Trainer, FoodFolk Suomi Oy, Finland

Contributed to monitoring, maintaining and developing customer
service with other managers of the team.
Trained new hires of the company for various positions throughout their
training period.
Assisted in the hiring process and interviewing of the
applicants.

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