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Neha Sarraf

Experienced in office management, training assistance, and customer service with Nabil Bank. Skilled in organizing, coordinating, and analyzing information with a strong interest in data-driven business solutions.

Program

MSc BADT

Graduation Date

May 2027

Nationality

Contact

Nepali

Languages

English(G), Hindi(G), Nepali(G), Dutsch(B)

LinkedIn Profile:

Degree(s)

BA in Business Administration, Pokhara University, Nepal

Work Experience Summary

Office Manager, American Language Center, Nepal

Oversaw administrative operations, coordinated class schedules, and assisted trainers with course material preparation, ensuring smooth day-to-day functioning. Streamlined office processes and enhanced student experience, contributing to higher class engagement and improved operational efficiency.

Customer Service Intern, Nabil Bank, Nepal

Supported client interactions, resolved queries, and maintained accurate account records, helping improve customer satisfaction. Gained hands-on experience in banking operations and developed analytical and communication skills to better understand client needs and support efficient service delivery.

Asian Institute of Technology, P.O. Box 4, 58 Moo 9, Km. 42, Paholyothin Highway, Klong Luang, Pathum Thani 12120, Thailand

Bangkok Campus: AIT School of Management, 15th Floor, Column Tower, Sukhumvit 16, Bangkok 10110, Thailand

Vietnam (Hanoi) Campus: DETECH Tower, 3rd Floor, 8 Ton That Thuyet Street, Cau Giay Ward, Hanoi

Vietnam (Ho Chi Minh) Campus:  FCC Building, 6th Floor, 45 Dinh Tien Hoang Street, Sai Gon Ward, Ho Chi Minh City

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